Our Company focuses completely on our customer’s satisfaction. If in any event you are displeased with the quality of the product or do not find the product in a better position, damaged or any manufacturing defect, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying. It provides all the details about the product you purchase.
In case of dissatisfaction or some other reasons, customer feels like cancelling the order placed then they have full liberty to cancel their product and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
For Cancellations please contact via email at refund@VocalTheLocal.com or customer Care Number +91 8743984985
Request for cancellation and refund of the product/services should be received within 15 days of the purchase of the product/services.
Return
You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase.
Refund Amount
If the cancellation is done within 15 days from the date of purchase the customer is eligible for a refund. We will happily provide you with a 100% full refund minus service charges.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund; if you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within fifteen (15) business days depending on your card issuer’s policies.
Non-receiving of the refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at refund@iGlobalise.com.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
